Membership Plan-Unlimited Sessions Contract Agreement

This agreement must commence on the following Friday to sign up date, allowing for a pro rate to that Friday.

TERMS OF MEMBERSHIP PLAN & ENTITLEMENTS

ADMINISTRATION

The Membership Plan is a minimum 25-week contract.
Membership Plans are not refundable or transferable.
The Salt Therapy Clinic & Sanctuary reserves the right to cancel a Membership Plan if the client does not comply with these T & Cs.
In line with the annual Consumer Price Index, The Salt Therapy Clinic & Sanctuary may increase their prices on the 1st of April each year.

TERM OF MANAGEMENT PLAN & ENTITLEMENTS

The Membership Plans sessions do not accumulate if not used each week.
Double sessions only take place in designated session times.
The Adult/ Concession/ Combo: Adult + Child/ Private Room: Individual Membership Plans cannot be shared amongst family.
All Membership Plans are ONGOING. They continue past the minimum term until you decide to cancel by filling out a Cancellation form.

PAYMENT ON CLIENT STATEMENT

Our Weekly and Monthly Payment Plans are an automatic deduction from either a debit or credit card, or bank account.
You are responsible for your weekly payments; please let us know if your card or account needs to be updated.
Direct Debit bank payments will show The Salt Therapy Clinic & Sanctuary on your bank statement.
Credit Card payments will show The Salt Therapy Clinic & Sanctuary on your bank statement.
If there are insufficient funds at the time of your scheduled withdrawal, a bounce fee of $30.00 may apply.

CANCELLATION POLICY

Membership Plans cancelled during the Minimum Term must be paid out in full or have a doctor’s certificate if unwell.
All Membership Plans are ongoing, however, after the Minimum Term you have the right to downgrade or cancel your Plan.
Clients who fail to provide their signed cancellation form will not be refunded for any payments after the cancellation period.
To cancel your payment plan, you must sign a cancellation form & submit it to The Salt Therapy Clinic & Sanctuary prior to the next scheduled payment.

SUSPENSION POLICY

Membership Plans can be suspended for a maximum term of 4 weeks in the Minimum Term stated above.
Clients must specify a start date and finish date in the duration of 7 days. Early reactivation is permissible.
The Salt Therapy Clinic & Sanctuary cannot back date if a client forgets to suspend their Membership Plans.
Suspension date must be before Thursday 1pm and will be to the next Friday. Suspensions will take place in full weeks only.
Clients must complete a suspension form & submit to The Salt Therapy Clinic & Sanctuary prior to commencement of the suspension.